SHIPPING POLICY

Thank you for choosing us.

 

Here's our shipping information to ensure you have a smooth shopping experience:

Express Shipping (1-3 Business Days):

For those who can't wait, we offer express shipping with a delivery time of 1 to 3 business days. Please note that orders placed after Friday 5pm will be processed the next business day. Express shipping costs are calculated at checkout.

Standard Shipping (3-5 Business Days):

Our standard shipping option delivers within 3 to 5 business days. Orders are processed and shipped within 24-48 hours of receipt. Standard shipping costs are also calculated at checkout.

Order Processing:

Please allow 24-48 hours for order processing and 5 - 7 days before shipment. Orders placed on weekends or holidays will be processed on the next business day.

Tracking Your Order:

Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the delivery status of your package.

International Shipping: 

At the moment, we only offer shipping within Australia and New Zealand. We are working to expand our shipping options to serve you better.

Note:

Shipping times are estimates and may vary due to factors beyond our control, such as weather or carrier delays. We appreciate your patience and understanding.

For any questions or concerns regarding shipping, please contact our customer service at dofasoycandles@gmail.com.

Thank you for shopping with us!